[Resolved] ShopClues.com — I am complaining about a fraud lucky draw | |
I have received a letter from Shopclues, telling you have won 1 lakh rupees, and there is another scratch card, it was written you have won 10 lakh rupees along with a SMS code, in the guidelines it was mentioned to contact the helpline number. I have contacted them and asked to give my bank account details, so that they could transfer me 11 lakh rupees within 24 hrs. One day later i have a got a call that i should pay a service tax amount of 5500 to redeem my offer. I have transferred 5500 to that bank account number. Within an hour i have got a call saying I should pay Rs.22000/- as 2% of GST for 11 lakhs within an hour. If this entire process was true they should transfer the remaining of 11 lakhs to me deducting their GST. They did not refund my money.
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Mar 23, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Feb 20, 2020 ShopClues.com Customer Care's response Dear Bhargav, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues