[Resolved] ShopClues.com — I need a return of a damaged product

manojray87

from Pune, Maharashtra

Address:	Bangalore, Karnataka, 560092
Website:	shopclues.com

I ordered one product that was damaged and dirty, i received it on 15th and i asked for return on 17th but they are saying we cant receive the return request as its already 2 days passed what the hell, i have sent them email 50 times no customer-care executive doesn't even bother to reply even, they have one number for customer-care the whole day its coming busy cant even talk to them they have chatbot but you cant chat with their executive wha kind of company it is i doubt if anyone from india visits and dare to buy here something the worst service i have ever seen... This company should be blacklisted the worst service for customers no pone even replies you

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 28, 2018

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Oct 23, 2018

Updated by manojray87 One more thing what are the executives there for in shopclues, if they cant even reply after 10 emails daily for 3 days

Verified Support

Oct 25, 2018

ShopClues.com Customer Care's response Dear Manoj,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

The refund has been processed and is expected to reflect in the payment source by 3rd Nov' 2018. Please wait till then

Best Regards,
Team ShopClues.

Oct 25, 2018

Updated by manojray87 BUt you will have to answer one thing if one customer sending 10 emails for consecutive 4-5 days is it not a responsibility of the concerned company to reply or to acknowledge ... and why there is only one number and its coming busy the whole day busy and that too 9:00 am-6:00 PM what kind of service you are providing bhai I believe In India nobody does that