ShopClues.com — ignorance by the company wrt return address

Website:

shopclues.com

This is w. R. T. To my order number[protected] &[protected] which i requested for return just the next day after it was shipped. At the time of return i changed my address which was approved and henceforth processed. But to my utmost disappointment due to a mistake from the company's side, the sales personnel went to my previous shipping address. I lodged a complaint to the customer care regarding this matter but it remained unsolved and rather i am again getting continuous calls from your personnel as against the previous address.
This is an acceptable behavior from their part as i am consistently getting calls to get the package returned from the old address. It is an unethical behavior to disturb the customer like this. It's been more than a week and still my return order remains unprocessed.