ShopClues.com — I'm complaining about order getting cancelled despite availability of suvarnaprashan & late refund.

Address:	Thane, Maharashtra, 400615
Website:	www.shopclues.com

I have orderd Suvarnaprashan drops on 13thJune'16 and made online payment of Rs.1775. Then I received a message that order is ready for despatch & will be delivered to address on 17th June'16. And today i received a mail that my order has been cancelled due to unavailability of stock by merchant and refund will be reflected in my account by 30thJune'16. After receiving cancellation message today i checked on shopclues again for stock availability of same drops & i am surprised to see that the stock is still available on the site.

Now I want to know the reason for cancellation of my order & also want my money back in the comming working week i.e between 18th to 23rdJun'16. As i called on Shopclues helpline for immediate refund of my money, i was told that refund will happen by 30thJun'16, so i want know why it takes so long to refund. And if you are unable to refund early then i expect an interest on the refund from the Date of Cancellation for the dealy in refunding the amount to my account.

An early revert awaited.


Thanks,
Abhijeet
[protected].