ShopClues.com — IVooMi iV505 Return rejected with unknown reasons

ashwinik01

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500038
Website:	shopclues.com

I have placed order (Order ID:[protected] on 12th march 2017 for iVooMi iV505 mobile and I have received faulty mobile on 23th march 2017. After receiving tried to switch on but it is not getting switch on. I thought there may be battery discharge but even it is not charging.
Made return request on 23th March 2017 (Return ID: 3878381) but they have rejected return request without any reason as this order is under 10 days return policy. I am trying to contact customer care but they keep on waiting me for 20 minutes finally no updates.
Please help me to get my money back.

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Comments

Ravinandan Pandey Raja Babu

from Agartala, Tripura

Order I'd[protected]
"The phone, I purchased from your site, is not working. After I update it, it is not being switched on. Kindly help me to resolve this problem as soon as possible.
Thank you.