[Resolved] ShopClues.com — jivi energy 4g phone | |||
I have purchased a phone on shopclues jivi energy e12 4g phone.in this phone some issue with display. And no service centre is available my area then i contact to the shopclues. Then shopclues tell me that i raised a requested for repair. After 4 day shopclues contact me no any courier service partner is available for pickup. Then shopclues send me on mail that please send your product given address in the mail then i send the product to the shopclues. But on shopclues website there is mention return complete but still no any response and shopclues say me that your has crossed the warranty please coordinat to the merchant. But i have no any details about merchant. Then i says to shopclues please send my product back then shopclues reply me i can't do any things. Order no.[protected] Was this information helpful? | |||
Feb 10, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Jan 10, 2020 ShopClues.com Customer Care's response Dear Suraj, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues | |||
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