ShopClues.com — low quality n wrong product sent to me

Address:	Karnal, Haryana
Website:	www.shopclues.com

I ordered face towels but instead of face towels they sent low quality hankerchiefs. Feeling annoyed as people do such things. We order online from this shopping site coz we thought u they may not do anything wrong lyk other sites are doing i. E. Sending wrong products, sending bricks or paper instead of product etc. It was my first experience wid this site which is very bad. M feeling lyk cheated. Sry bt in future i may not purchase anything from this site. I wrote a complaint n return dat product. They gave me option for refunding money either clues bucks or bank. I dnt know any of these option so i thought to choose clues bucks. I thought they'll return my money when they take back their product. Bt later on i come to know they will not pay me cash bt add points in my shopclues shopping site account. I want my money back. I attached what product i had ordered n what product i had got.