[Resolved] ShopClues.com — megaslim flask /order[protected]

dr.subhashini aryan

from Noida, Uttar Pradesh

Address:

2009, sector 4, urban estate, 122006

I recd. This flask yesterday evening. Around 9 pm filled it up with hot water. Checked water this morning, it was cold. (Date 11th oct. 2019).
Client name : dr. Subhashini aryan
Mob. No. 91-[protected].
I need hot water in winters. For that reason i had purchased the flask. If it does not function properly, it is no use.
There is a dent on the outer side of the lid also.
Could you pl. Replace it by another flask that works properly.

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Dec 1, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2019

ShopClues.com Customer Care's response Dear Dr. Subhashini,

Greetings from ShopClues.com

Thank you for writing in and sharing your concern with us.

We, at ShopClues provide brand new and standard quality/sized products to our customers. Kindly refer ShopClues return policy: http://www.shopclues.com/return-policy.html.

Requesting your patience and understanding here.

Best Regards,
Team ShopClues

Verified Support

Oct 31, 2019

ShopClues.com Customer Care's response Dear Dr. Subhashini,

Greetings from ShopClues.com

Kindly ignore the previous Email.

We've identified that the refund of Rs. 558.00 against the order ID[protected] has been processed on 25th Oct, 2019 which will reflect in your Debit Card account by 06th Nov, 2019. The RRN for your reference is[protected].

Requesting your patience and understanding here.

Best Regards,
Team ShopClues

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Comments

rajath mvenugopal

from Bengaluru, Karnataka

I got a letter stating that I have won 1 lakh in shopclues Lucky draw + 10lakh extra scratch card money, they dint want me to call shopclues customer care and wanted me to call the number [protected].
Shopclues or any related authority, take action against this soon. It will stop people getting cheated of their hard earned money.

ShopClues.com Customer Care's response, Oct 31, 2019

Verified Support

Dear Rajath,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

Nshsinha16

from Mumbai, Maharashtra

Hi,

I have received a letter along with a scratch card saying thta I have won a lucky draw contest conducted by Shopclues.com and have won Rs. 1 lakh. I am certain this is a fraud. Request you to look into this and take action. They are asking to pay taxes on the amount and vulnerable people may fall for it.

ShopClues.com Customer Care's response, Oct 31, 2019

Verified Support

Dear Mr. Sinha,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues