ShopClues.com — missing product and denial

Address:	560078
Website:	SHOPCLUES

I had ordered for a hard disk and the shipment turned out to be empty and when i raised a return request both the seller and the shopclues agent are denying it saying it's delivered it's a website that loots money of the poor people. I paid almost 6000 rupees for the product and they duped me
Please don't do this to us
Return request id 6149699
Order id[protected]