ShopClues.com — Missing product with wrong quantity

Address:Chennai, Tamil Nadu, 600006
Website:shopclues.com

I make online order Rabta white yoga with Black peach black tell cut dress RDW from shopclues company on April, 4/17 with consisting three (3) quantity and cost me Rs 1100 ie unit price is 299 rs(299×3=1100). Then it was delivered on April, 15/17 for which I make payment by cash pay system for three quantity ie rs 1100. But when I opened the package I received only one single quantity instead of 3 quantity but payment they charge for 3. Every paper print received and order information was seen quantity 3 but actual received was only one product. Please check the required it can be from packing process. My order No:[protected] Order date 2017/4/11
Received date 2017/4/15
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ShopClues.com customer support has been notified about the posted complaint.
Apr 16, 2017
Updated by panii Emerson
I make an online order Raabta royal blue long monika dress with cape sleeve for women from shopclues company on April, 11/17. I order two (2) quantity and cost me rs 1035 including shipping cost ie rs 449 for unit price. Then I received the product on April, /15/17 and payment system was done by cash on delivery with the amount Rs 1032 ie for two quantity. But when i opened the package i found only single dress but they charge me for two quantity. Please check the require it could be from packing time. Where paper print received and order information which i make was for two quantity.
My order No:[protected]
Order date 11/April/17
Delivered date 15/April/17
Complain date 16/April/17
Complaint comments 

Comments

I tried to place order for mini crusher convex it's price was 79 +9, when I tried to check out it showed 195 price I have given a call in customer care but they say u have ordered 2 products so price more is charged, they are neglecting the price issue

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    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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