[Resolved] ShopClues.com — missing products and refund issue | |
I have ordered 3 orders in shopclues on 18/11/2019 but they delivered only one product which is also a wrong product when i call them they advised to return the item but when i am returning they treat treated that product as the return for one item and they processed the refund for only one item but i have paid the amount for 3 products but they delivered only one My query is that i want the refund for whole amount as i paid 359 but they take my product and refund only 147 I want the refund of 359 This the mustache of shopclues not mine I hope this query is solved and refund the amount Was this information helpful? | |
Jan 4, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 28, 2019 ShopClues.com Customer Care's response Dear Deepak, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Please share your order details to enable us to check and resolve this at the earliest. Best Regards, Team ShopClues | |
1 Comment | |
Comments
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.
Requesting your patience here.
Best Regards,
Team ShopClues