[Resolved]  ShopClues.com — mobiles online purchase

Address:1/136, YSR, Andhra Pradesh, 516310

I am booked 3 mobiles on 26/10/19. But no receipt received. I am paid 2500+1250 by phone pee.
Please return money back and send phones to me.
Detail of payment.
1) p1910261206479172094243 amount. 2500. Phone or. Through about.
2) p1910261215056323037488/amount.1250 by phone or linked with snow chilamskur 7514. Branch code.
Please do needful.
By sending mobile phones or my money back.
Thanking you
Ghouse
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Dec 10, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
ShopClues.com Customer Care's response
Dear Mr. Reddy,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Complaint comments 

Comments

I am Viswa u r shopcules company was send courier scratch win card & After I will scratch card your redemption code is inside but redemption codecmention you won 15 lakhs only Is information true or false
ShopClues.com Customer Care's response, Nov 7, 2019
Verified Support
Dear Viswanath,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Dear team yesterday I received scratch card via register post from shop clues ...ask a personal details like phn number, aadhar, pan bank details .Is it right contest or any fraud contest please give clarification team .
ShopClues.com Customer Care's response, Nov 7, 2019
Verified Support
Dear Saritha,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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