I have ordered moto e 2nd gen on 1st of may and the product was faulty hence returned after two weeks. Thanks product is there with the merchant and no information provided about my refund. I called several times spoke with bhawana sharma( SME) in gugoan her manager all promised they wil get back no one responded till date.
I complaint through escalation desk no response still waiting.
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This site is not worth of rating as the kind of customer service I received had enough.
I would suggest everyone across not to purchase anything from here as they have faulty products which are sold cheaper just to attract more customers. V bad customer service, waiting for my refund since a month. Even managers are not doing their job.
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I would suggest everyone across not to purchase anything from here as they have faulty products which are sold cheaper just to attract more customers. V bad customer service, waiting for my refund since a month. Even managers are not doing their job.