[Resolved] ShopClues.com — my issue for ticket id: 1853416 is not resolved yet

Haroon2886

from Bengaluru, Karnataka

Address:

Flat no 1302, Om Sai Height, Plot no 59A,Sector 16 Ulwe opposite to Ramsheth Thakur Sports complex, Mumbai City, Maharashtra, 410206

Hi

I have raise a request to update my bank detail however customer support has denied the request without logical answer they are saying they cant change bank from current account to saving account, i dont understand this policy and this is against indian law also, if one can have gst no using saving account why shopclues are not allowing? I have wrote to grievance office multiple time and they are also not replying.

Please help me resolve this issue

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Apr 27, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2019

ShopClues.com Customer Care's response Dear Seller,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours to resolve your issue.

Requesting your patience here.

Best Regards,
Team ShopClues

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Comments

akshay nimbark

from Delhi, Delhi

We Are Order MI Power Bank Shopping By Shopcluse But Powerbank Is Not Working Condition So Plz Replace And Return My Money.

ShopClues.com Customer Care's response, Mar 28, 2019

Verified Support

Dear Akshay,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

Bitta Singh

This is very objectionable to my side that my product delivered to me is totally unmatched from the figure on the site there size given was also not Mach
Therefore requested to take hard actions that false photo not to be placed
Thanks

ShopClues.com Customer Care's response, Apr 2, 2019

Verified Support

Dear Bitta,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.