ShopClues.com — Non delivery of ordered items but communication that it was not received

Address:	Gurgaon, Haryana
Website:	www.shopclues.com

I ordered one number ZEN X45 Mobile phone to ShopClues and paid online Rs. 863.00 incl. shipment charge.

Message received that delivery will be done before 12th March 2017.

Subsequently, I received mail and message from Shopclues that my courier was undelivered due to rejection and returned.

This is totally baseless message as no courier from Shopclues came to our residence neither any phone call on my mobile from courier boy.

No reply to my return message and mail in this regard till date.

I hope Shopclues will look into this matter seriously and will either resent the item or refund my money immediately.

Rajiv Verma
D-103, Nirvana, Mahima, Mahapura,
Ajmer Road, Jaipur - 302026
M: [protected]