ShopClues.com — Not able to provide the product or refund timely.

Address:	Faridabad, Haryana, 121003
Website:	consumercomplaint.in

I was ordered (Order No.[protected] a Samsung Galaxy J5 phone in shopclues.com on dated: 9th March 2016 and they given maximum delivery date 16th March but after few days they extended the delivery date 19th March 2016. On 21st March 2016 when I ask about my order they told me that your ordered product on transit and given me a outside Indian Carrier company (DELDPRONTO) phone no. which is situated in Mexico.

On today they send SMS that given refund on 3rd April 2016. How can I hold so much days ? This is a totally fraud firm which was mentally harassed me. I want my money immediate basis with 25% late fee.