ShopClues.com — Not delivered my order ifb washing machine 6 kgs front loading model diva aqua vx

Address:

450001

My order no. 97498841, dated 21/0/2016.Booked above mentioned subject material thru advanced credit card payments.As per commitments delivery date, till 30th august, still till today i have not received my booked machine.I made the complaint many times in between .But not satisfactorily replied i received from your company.
After 16 th days of booking
today i received your email mentioning about refunding the booked amount as courier company could not deliver the machine at my given address due to nonavailability of my address.It is a fake cause.And also received a message mentioning that due to curfew at my location, we are delaying in delivery of machine.It is also a fake cause, as there is no curfew in my town.
I am very much disappointed with this attitude of company.I am a regular customer of your company.You can check my old status.
Is there any hope for delivery of my ordered machine?
dr rajeev jain
khandwa
order no. 97498841