ShopClues.com — Not delivered the product ordered

Mishra Shalini

from Bengaluru, Karnataka

Address:	560093
Website:	www.shopclues.com

Hi

I am frustrated to the core, I ordered two quantities of Birdy Bathroom set out of which only one was delivered and one was not delivered. And the one delivered was received in a broken condition. I raised a replacement request and pickup was done from my home on 16-17th March. I am tired calling and reiterating same concern to the Shopclues customer service team, they have yet not updated me on the below:-

1. When will I receive my quantity second which is yet not delivered?
2. Since the pickup is done from my home of the damaged product, when will I receive the replacement of the same?

I have reached the saturation of my patience dealing with Shopclues where my 1000rs is stuck. If I don’t get my ordered products ill have to file complaint in consumer court.

Thanks & Regards,
Shalini Mishra

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Comments

deep.parekh

from Rajkot, Gujarat

I have returned my product. As per mention I shoud get back my money in e clus bank within 24 hours. But it's almost 7 days still it is pending. I have called in customer care 2 times but they said it is under process but i dont know why they are not refund my money.