ShopClues.com — not providing refund/not taking calls or providing status

Order id[protected], asus vivobook 14x412ua ek319t

I ordered a laptop which was supposed to be delivered by shoupclues on 1st sept. Order was not delivered and since than i am sending messages for cancel and refund but not getting response.

Customer care is also not taking calls.

I do not want this laptop now as it is already delayed and this requirement was urgent. Please help getting my refund from shopcluses.