| Address: | 411028 | | Website: | shopclue |
Not received prepaid order.
I ordered on Shopclue antivirus product Bitdefender on 12 Jan 2016 and paid through my debit card, got mail Estimated date of delivery 21 Jan 2016. Today is 30 Jan 2016, not received product. They gave me tracking number [protected] with courier name "Other." I started complaining after 21st Jan to their Customer Care plus on mail to their support website. They just gave assurance saying "AAPKI PURI SAHAYATA KI JAYEGI." They are not giving me my refund or my product. Just taken my hard-earned money. I complained 8 times on their Customer Care number and each time I got only ticket number and nothing else. I complained 26 times on their support website, nothing happened. I got impression that never ever shop on online shop who don't have cash on delivery option and don't buy anything on Shopclue EVEN IF IT IS FREE. Very bad service. Feeling harassed. They are looters who just want to rob your money. Never ever shop at Shopclue if you don't want to lose your peace. I want money back. Can anybody help me, suggest me how to fight back till I get that hard earned money. Any suggestion or any help greatly appreciated. Order number is 81728514. Anyways, anyone know any courier company with name "OTHERS" and how to track above given tracking number. Please help me recover my money. Paid through debit card. They have clue of orders, no clue of money paid to them, no clue of customer care, no clue of anything...just they opened their shop to loot people. This was my first and last order to them...Very very bad and pathetic experience...Never ever shop on their shop...Never expect delivery, not on estimated date of delivery and never in lifetime I think...I want my money back...Please help me...I am not going to leave them...Any suggestion or any help, pls. Was this information helpful? | 
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