ShopClues.com — Not refund my money for sending wrong product

Address:713215
Website:ShopClues.com

On 7/12/2015 i ordered CatBird Women Black Loafer 157.On 12/12/15 i received the product but not the same product which i ordered this was the totally different product from which i ordered.Then i have request for return and refunds my money.On 15/12/15 they approved but not yet refund my money.Today they send me a mail that my area is not serviceable for courier pick up.But all the courier company came my address and delivered the product.Even they send me different product from different couriers and they all delivered the product to me.And another thing i have purchased Sparkk Premium Single Bed Mink Blanket 2 different model they send wrong product with defective piece.For that i also made refunds request but the merchant reject my request.This way shopclues cheated their customers.Please take some legal action against them.
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On 16/12/15 shopclues approved my refund request of my order no[protected].and send me a message that it will reflect in my shopclues account on 18/16/15 of Rs 499.On 17/12/15 in the afternoon time they send me 499 as a clue bucks.i noticed it at night and take some snap shot.Its showed that available clue bucks 501.well i already have 2 clue bucks that is why it showed 501.and also showed that Rs 501 available clue bucks after 30 days and Rs 501 available clue bucks after 60 days.But today morning 18/12/15.when i checked the account.i saw that they deduct 499 without any information.Shopclues are doing this kind of fraud activity.Please do something to stop their fraudulent activity.

On 16/12/15 shopclues approved my refund request of my order no[protected].and send me a message that it will reflect in my shopclues account on 18/16/15 of Rs 499.On 17/12/15 in the afternoon time they send me 499 as a clue bucks.i noticed it at night and take some snap shot.Its showed that available clue bucks 501.well i already have 2 clue bucks that is why it showed 501.and also showed that Rs 501 available clue bucks after 30 days and Rs 501 available clue bucks after 60 days.But today morning 18/12/15.when i checked the account.i saw that they deduct 499 without any information.Shopclues are doing this kind of fraud activity.Please do something to stop their fraudulent activity.

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