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Its almost 2 weeks, since I had canceled the order . any further delay will be charged as late payment to the credit card. Who will bear this late payment .
Hi,
After the complain shopclue.com take this case seriously and formally canceled the Order . After 2 weeks they have made cancellation on their system . Now again it will take another 2 weeks to get y money to my CC account .
There is no reason blocking the cancelation for 2 weeks, the reply always came from support that technical reason . If there is a technical reason whic has stopped their work form 14 days . That's not true . But in this2 weeks they are not stopped to do business
its a purposeful harassment to the customers. And blocking money for so many days with out any fair reason .
Where as Snapdeal, credit the account with in 2- 5 days, and they are using the same payment gateway PAY U .
Regards,
Manas
After the complain shopclue.com take this case seriously and formally canceled the Order . After 2 weeks they have made cancellation on their system . Now again it will take another 2 weeks to get y money to my CC account .
There is no reason blocking the cancelation for 2 weeks, the reply always came from support that technical reason . If there is a technical reason whic has stopped their work form 14 days . That's not true . But in this2 weeks they are not stopped to do business
its a purposeful harassment to the customers. And blocking money for so many days with out any fair reason .
Where as Snapdeal, credit the account with in 2- 5 days, and they are using the same payment gateway PAY U .
Regards,
Manas
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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We are very sorry for the inconvenience caused to you. We are getting this checked & sorted for you on priority. Please wait for 2 weeks to settle the funds in your bank account from the date of refund generation. The timely updates will be shared on your registered contact details.
Regards,
ShopClues Support!