[Resolved] ShopClues.com — Order delivered to wrong address | |||
Hi, I has placed an order of Gofit weight lifting Plates with shopclues.com on 19th Oct'14 & it was supposed to be delivered on 31st Oct' 14. I had already paid the amount to shopclues.But when it was not delivered till the due date i checked the website & it was showing as delivered. I immediately tried calling shopclues customer support but there was no response.Then i mailed them & i got a reply that it has been delivered to billing address. Then i called bluedart team & inquired about this order.They replied that the order no. 2394095 with tracking no. [protected] was already delivered to some other Abhishek Sharma in Mumbai but it was supposed to be delivered to me at my given address of Chennai. Again i tried contacting shopclues but there was no response from there side. I request you to kindly refund me my payment or deliver me the product ASAP. Looking forward for hearing from you. Thanks Contact details: Abhishek Sharma [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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I would like to have the same order delivered to my address by express services as the refunding of payment was not possible due to some problem with server. Due to this same problem there had been 4 transactions made from my debit card at 22:20:19, 22:23:09, 22:24:17, 22:26:13, on 10th Nov 2014 of INR[protected]+2000+1000+1000) while Mr. Rahul was trying to refund my payment which was made by my debit card at the time of placing order.
I had spoken with Mr. Rahul regarding this & was assured that the transaction that happened mistakenly will be transferred to my account within 24 hrs.
Looking forward for shop clues support in resolving these issues ASAP.
Enclosed is the order copy of my last order.
GOFITINDIAORDER DETAILGOFITINDIAOffice No: 1, Chauhan Chowk, Dyal Nagar
Jalandhar, Punjab 144002
IndiaOrder #23940975ORDER DATE:19 Oct 2014, 06:43 PMPAYMENT METHOD:PAYUBill to:abhishek sharma
House No B-2, VGP saraswathy nagar, Rajakilpakkam, Madambakkam
Chennai, Tamil Nadu 600073
India
[protected]
Ship to:abhishek sharma
House No B-2, VGP saraswathy nagar, Rajakilpakkam, Madambakkam
Chennai, Tamil Nadu 600073
India
[protected]
ProductQuantityUnit priceSubtotalGofitindia 40 KG RUBBER WEIGHT PLATES FOR HOME GYM ( 10 kg x 4 Pcs)Code: 2436128
Merch Ref: 29988
1Rs.2, 241Rs.2, 241 Subtotal :
Rs.2, 241
(-)Order Discount :
Rs.250
Price after Discount :
Rs.1, 991
Shipping Cost :
Rs.0
Total :
Rs.1, 991
On Order Completion, You Will Earn Clues Bucks: 40
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