[Resolved]  ShopClues.com — Order No. 51557815 not delivered yet but recieved a mail saying that the order has been delivered.

Address:

Kolkata, West Bengal

The product (Order No.[protected] was ordered on 14 May 2015, 02:01 PM and was supposed to get delivered by 23-26th May 2015. I haven''t got the product on time and I repeatedly complained them about it. On 28th May also I spoke to customer care employee who took a complain about it. On the very that day I received a delivery mail from Shopclues.com claiming that it had delivered the product but the fact is that I haven''t received the product. On and after 29th May 2015, I repeatedly mailed as well as called up their customer care number for complaining about this. They replied me that they will issuing me the proof of delivery as soon as possible. First of all, I didn''t receive the product and they are saying that they have delivered. Secondly, if they have delivered correctly then why is it taking so much of time to send the proof.