ShopClues.com — Order no: 82953006 for stylish leather analog watch

Address:

Mysore, Karnataka, 571130

Dear Sir,

I have ordered the Stylish Leather Analog Watch of Rs.138 on 23.01.2016. As per timelines of the shopclues.com the final time for delivering the product was 05.02.2016. But the product was not delivered within the timelines. When I contacted the customer care they have registered a complaint no: 6161279 on 13.02.2016 for refund and asked for 48 hrs for resolution. But no response. Again when I contacted customer care they apologised and again they have registered another complaint no: 6161279 on 18.02.2016 and again asked for 48 hrs for resolution. Every time I contact customer care they are registering grievances but not refunding the amount and always asking for another 48hrs. This is pure cheating by the shopclues.com in open online market place Who promises for money back guarantee and I am fed up with this kind of behaviour from the shopclues executives. Please register a case against such a online frauds to create awareness among the common consumers.
Thanking you
Manjunath Prabhu