[Resolved]  ShopClues.com — order number[protected] and[protected]

I have ordered 2 track pants, 1 black and 1 grey.in the packet delivered to me, i have received only 1 black track pant.

Grey odoky track was missing from the packet. Have contacted your customer support, emailed, however have not received any reply since 1 week.

Can any one attend the complaint or the company is in practice of sending only 1 item against multiple request in 1 order. The same is repeated in my other order[protected] as well where 2 t-shirts were ordered however i have received only 1 hooded tshirt in the packet.
Was this information helpful?
No (0)
Yes (0)
Feb 13, 2020
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2020
ShopClues.com Customer Care's response
Dear Shaista,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information