[Resolved] ShopClues.com — Pathetic service (no response, no refund)

slash

from Delhi, Delhi

Address:

Bangalore, Karnataka

I purchased a product on 11 Nov 2014 and my order ID is 26431919. On 18 Nov 2014, I got a shipment confirmation mail On 23 Nov 2014, I got one more mail saying "Shipped - Possible Delay in Transit" On 28 Nov 2014, I got the last mail saying "Shipped - Untraceable. We are unable to fulfil your order 26431919 as the shipment has been lost during transit. We sincerely apologize for the inconvenience and have initiated the order cancellation process for your order. " I still haven't got any refund yet. And the worst part is, no one is picking up the phone.

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Aug 7, 2021

Complaint marked as Resolved

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Comments

Avi44

from Pune, Maharashtra

I am also facing the same problem. This is worst experience i am getting from online shopping.

More than 1 month happen and still not getting refund amount from shopclues.

Pathetic service and worst customer support.

ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Sandeep,

We are terribly sorry for the inconvenience caused. We have processed the complete refund of your order. Please expect the credit within 2 weeks in your bank account.

Regards,
ShopClues Support!