[Resolved]  ShopClues.com — paying fees to claim lucky draw amount

Address:Flat no 131, building Tulip 1, Parthivi Pacific Apartments, 492099

Today morning i received a message from shop clues saying that i have won ist prize in the lucky draw which is a tata nexon car or amount equivalent i. E 6, 20000 rupees. I also got a call from them saying that i have to pay 3, 500 for registration. I felt it was authentic and transferred the money to the account provided by them, after that i also paid them 12, 400 for intercity money transfer which they said were refundable when the amount would be transferred to my account. Then again a message came from south india bank stating that gst amount of 25, 280 should be paid and the transfer would be made. I paid that to. After that another message from the same bank came that l should pay 49, 500 as security money which is refundable and the whole amount will be transferred to my account once it is paid. I then understood i have been made a fool. I called their lucky draw helpline and they said that it was authentic and told me that i have to pay 24800 as security and the transfer will be made. I have already paid more than 40, 000 don't want to pay any more. Is there any possibility of getting my money back. Don't know what is going on. Please help!
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Mar 14, 2020
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2020
ShopClues.com Customer Care's response
Dear Mausumi,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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