ShopClues.com — Payment Cut Off from bank but the order status is shown payment failed

Address:Kolkata, West Bengal

Hi, I have ordered a momy poko pant, Order# 22249123, My payment has been successful, transaction#[protected], amount : Rs 524/- but shopclues said order not completed. I have emailed them 9 times to solve the problem but the did not respond on my email properly. Bank reply regarding the issue is this: "Thank you for using your SBI Debit Card 622XX2696 for a purchase worth Rs524 on POS [protected] at Clues_Network_PayU txn#[protected]". Its a kind of harassment they are doing and the worst customer service from shopcluses
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order id :[protected]

please resolve my issues . payment debited from bank account but shopclues is denying any payments .this is insane even after 3 days .

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