ShopClues.com — poor experience

With due respect today i thought of writing this mail when i had conversation with one of your seller support executive, before this i never used to call only the person working in my store used to call and solve the problems,

Mid is 653916.
Just when i checked the tickets in my store i found that many were unsolved from your side which made me call to the seller support.
One of the lady picked up the call and i could easily make out that the lady was not having much knowledge about shopclues, then also she tried to answer me but not in proper way. Then i asked her to simply transfer the call to her supervisor she denied saying that supervisors are not available so she cant transfer the call, i asked her again and again as i was to make the things clear so she said supervisors are busy on another call and she will take my request for a call, i can easily notice that she is talking to someone else and answering my queries

When i asked when will i get the call she said by today evening and when i said if i dont receive call she said i will receive it on monday or tuesday,
Then i said i would like to talk today itself so she started teaching me and threaten me that if i ask again and again she will suspend my account, this was response from her then she holded my call and asked me to be on line she is requesting for my account suspension and then she disconnected my call.

This was my very poor experience on shopclues seller support, you all being the higher authorities in shopclues so i thought of intimating you all what happened with me.

Also request you all that shopclues is a big brand name in the country, please don't spoil with such staff, please provide proper training to the staff seating there as they are the ones who represent shopclues.

Request you to please review my conversation done with my mobile no. [protected] and please tell me where i was wrong.

Consumer court has also been kept in bcc so that the responses are proper.

Thanks and regards
Baleshwar jha
Retired lt. Colonel
Indian army.
Mob: [protected]