[Resolved] ShopClues.com — product missing and product not delivered and no customer support helpline

Siva Nandha

Address:

Gurgaon, 122001

Oder i'd eja art traditional silver genuine 2 mm thickness pur..
Order id:[protected] and
Delivered
Delivered on tue, 04 feb 2020 but i can't receive the product still and also some items missed in other order i will try to return products somany but tim's shopclues showing this massage continuously please attach a file after that iam calling to customer care they did not responding to call the given token number still not reply

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Mar 14, 2020

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2020

ShopClues.com Customer Care's response Dear Siva,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues

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Comments

Dp Dp

Reaceived a letter with 1 lakh + 10 lakhs lucky draw coupon. I am sure this is 100% fraud.

Please advise.

ShopClues.com Customer Care's response, Feb 12, 2020

Verified Support

Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues