[Resolved] ShopClues.com — product not delivered (prepaid) | |||
Im orderd a ra8n coat on shopclous on 30th july. 2019. But still the product is not deleverd but the shopclues showing tgat it is deleverd. Its a case of cheating. They cheating me, im already payed the price of the rain coat through my debit card. My oreder tracking id is :[protected]. While i try to contact tge vender (Shopclues) they never taked any actions to solve my issue. Their coustomer support wing is clearly waste. Was this information helpful? | |||
Dec 29, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 25, 2019 ShopClues.com Customer Care's response Dear Shafi, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Regarding the order ID[protected], the refund of Rs. 338 has been credited into your ShopClues account in the form of Clues Bucks on 04th Sep, 2019. Please note that Clues Buck is a kind of credit in your ShopClues account which you can redeem in your multiple purchases with us following the below-mentioned steps: -You need to log in with your registered e-mail address and password then select the product you wish to buy. -After reaching the Review Cart page, you will see the Clues Bucks of your account on the top right corner. -Click on "Redeem" and the amount will be deducted from your product cost. Requesting your patience here. Best Regards, Team ShopClues | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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15 lakhs money . Is there any selection of members in lucky draw of ShopClues
So that I can had a case on ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues