[Resolved] ShopClues.com — Product Not delivered yet (24/06/2015) for Order No 56332601 | |||
Hi Shop clues team, Its a high time you should look into the matter since my order is still not delivered to the destination even though you committed to deliver by 20th June. You have sent it through Safexpress vide waybill no. 82124228 .Product has not been delivered to me yet. But I tracked it on safe express website and even called your/Safe express customer care no.10 times and they are not at all taking any action. Product is already in Patna from 1 week but not delivered to our home. It seems to be a very bad service since you are not able to handle the huge customer flow and consignment delivery even though it has reached to the destination way back and its just matter of 5 kilometers that your courier partner guys have to go and deliver the product but you guys are not bothered to deliver the product on time, i have a doubt about your company and its services rendered to the customer and you are runining the name of your company and people will be forced to go to other companies which are reliable in their service and delivery like Snapdeal and Flipkart. I am very sorry but you need to quickly work towards improving your service else you will be vanished among your competitors. This way you are losing a customer like us who are dissatisfied with your service and delivery. This is really a high time and shameful, So kindly take care. Thanks, Niraj [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 25, 2015 Safexpress Customer Care's response We apologize for the inconvenience casused and assure you prompt resolution of this issue. Kindly bear with us as we investigate and get in touch with you shortly. Thanks
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