ShopClues.com — Product not received but company says that product already has been delivered

Address:Gurgaon, Haryana, 122001
Website:www.shopclues.com

I have ordered(Order No:[protected] a product from ShopClues.com on 18-Oct-2016. 26-Oct-2016 by sms & by mail they have messaging me that the product has been delivered successfully, but till now I have not received any product from them. Then I have contact shopclues customer care & lodged a complain with ticket no-8030377 at 9:28 AM of 28-Oct-2016. After that they have mailed me at 1:00 PM of same day against this complain that the product has been delivered at my premises.But till now I have not received above mentioned product.
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information