[Resolved] ShopClues.com — product not same colour

55486212

from Mumbai, Maharashtra

Address:

New Delhi, Delhi, 110042

Sir
I have purchase mobile phone in shopclues.com
Product name refurbished nokia e63
Delevery product are not same colour product quality is very low and phon imei no not same to bill imei no
Return request submit in app
But imei no not same in bill imei no
Pickup man not pickup product
Sir request to you return this product
And refund my money in my bank ac
My phon no [protected]
Sir pz help me

+2 photos

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Oct 26, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

We would like to inform you that our courier partner had attempted pick-up of the said order from your address and as per their update, pick-up has been cancelled as you were handing over a different product to them.

You are requested to revert back to us in next 48 hours, in case you wish to re-schedule the pick-up.

Requesting your patience here.

Best Regards,
Team ShopClues

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Comments

Viratian Sonu

from Mumbai, Maharashtra

I received a call from you and it is said by your agent Mr Rakesh Verma that
I won the lucky contest for which shop clues will give me four biller or pay me the entire amount of car.
I have the proof of call recording.
Thanx