ShopClues.com — Product picked up and no refund

On sep 7 th the product was requested for return on sep 8th the product was picked up by 2 agents after 1 hr an other person comes along claiming that he was the actual pickup agent the mistake made by me was that i did not collect the recipt .the first person who came did have the product image name my name and even the amount since it was a high value product we confirmed with the imaje shown and were convinced .it was later we came to know thet we have been scamed .repeated complants made have been on deaf ears .the company lacks proffesionals and good delivery agents as its seems a scam being orcastrated by the delivery company keeping the entities in loop as they kew all my information before hand . havee attached the screen ahot of the product with order and return id i request u to kindly help me with this as i am sttudent and getting suicidal thoughts due to the issue