ShopClues.com — Product still not dispatched or shipped

Address:Thane, Maharashtra

My Order no : 12366645, and Ordered date : 27/03/2014. I paid full payment for that product but you still didn't dispatched upto now, you updated the product status lastly at 28/03/2014 as "YOUR PRODUCT READY FOR DISPATCH" and merchant name was "MAK CENTER - DELHI". sitll you didn't update the status of my product, and also you did not dispatch my product. It takes 5 days after order confirmed but still even product not dispatched, what the hell are you doing.
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ShopClues.com customer support has been notified about the posted complaint.
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Dear Yuvaraj,

We regret the inconvenience caused to you. We are getting the concern checked and once the order is shipped, we will share the tracking details on your registered contact details. For other assistance, reach us at www.shopclues.com/support or[protected].


Regards,
ShopClues Support!
Dear Yuvaraj,

We regret the inconvenience caused to you. We are getting the concern checked and once the order is shipped, we will share the tracking details on your registered contact details. For other assistance, reach us at www.shopclues.com/support or 0124-441
4888.

Regards,
ShopClues Support!
This is not toll free number.We are to waste at least 30-40 minutes just to hear the Customer service Executive repeatedly assure to ESCALATE the complaint (a machine might do this properly).Sheer waste of time and money.Best way is to address cyber crime cell/consumer court.

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