ShopClues.com — Purchase item not as per specification

Address:

Lucknow, Uttar Pradesh

Dear sir, we purchase on-line 02 nos. of Felizer Brown Leather Belt from shopclues.com but the item was not as per specification as per given on site as per return policy when we try to return the same they have not been accepted and respond as follows : Order Number: 64990979 Order date: 13 Aug 2015, 05:13 PM Return: 1919017 Return Request Date: 19 Aug 2015, 11:51 AM Action: Refund Status: Return Rejected By Merchant we have also call on customer care no.[protected] but no any satisfactory reply received from there. so we would like to please do the needful at your end.. thanking you RAJENDRA KUMAR MOB NO. [protected]