ShopClues.com — Quality issues in the product delivered

Address:	Gurgaon, Haryana
Website:	www.shopclues.com

I have got a damaged product for the order number 84013831.
The problem is I am not able to open and close one of the lunch boxes properly.
Despite repeated mails, I don't get any response.
I have called Customer care multiple times, they said we will call you back. But they never did. It is a chargeable number as well and they make us wait for a long time.
Order Number: 84013831
Return Number: 2614882
Product: Easy Meal Lunch Bag