[Resolved] ShopClues.com — received a message for winning lucky draw on shopclues online marketing

[Resolved] ShopClues.com — received a message for winning lucky draw on shopclues online marketing

M monxyz from Ahmedabad, Gujarat

Received a message from ax-shpcls saying you have won a first prize, tata safari car or 1260000 rs. For more details call or whatsapp [protected] on date 11/7/2019. They are asking bank account details and adhar card number. I feel it is fraud, can anyone from shopclues please confirm? I would really like to know how they get our numbers? He has send his name and adhar card id and pan card copy images to me by name nitin kumar, but i really feel its fake. How can i confirm? Was this information helpful? No (0) Yes (0)
Dec 12, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 08, 2019 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues Nov 08, 2019 Updated by monxyz How do they get our mobile numbers? He is sending us his adhar card and all details like an ### Verified Support Nov 11, 2019 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. As informed you earlier, even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. We're running no such contest and would request you to ignore these intimations as our concerned team is already investigating the matter. Soon a stern action will be taken up to put an end to scams like these once and for all. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues
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Comments

Srikanth winny

from Delhi, Delhi

Don't believe this ShopClues was a waste application because it delivers a wrong products and quality less products
The product doesn't contain qr code
The bill wasn't full in size

ShopClues.com Customer Care's response, Nov 11, 2019

Verified Support

Dear Srikanth,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

ShopClues.com Customer Care's response, Nov 11, 2019

Verified Support

Dear Srikanth,

Greetings from ShopClues.com

Kindly ignore the previous reply.

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues