ShopClues.com — received used and damage thermometer

Address:Bangalore, Karnataka, 560072

I have ordered for thermometer today i have received it in used and damaged condition, please return the item or else i will go for consumer court.
My order number is :-
Shopclues order[protected]
I am frequently purchasing items from shopclues, last time once i have received similar item but i have ignored it.
If shopclues does not resolved my problem i will take this to next level
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ShopClues.com customer support has been notified about the posted complaint.
Jan 11, 2018
ArunKumar Pattar's response
I have ordered one product but you send wrong one
Complaint comments 

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Wrong product you have delivered

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