ShopClues.com — Refund amount not received regarding

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Refund not credited to my account & they are trying to give false information by claiming they d

On 25.4.2020 Paid through Debit card of Rs 1950/- for RO Booster pump & with 24V DC power supply vide shopclues order NO[protected] from DAKSH AQUA SOLUTION 2
g-16 basement greenwood city pop community sector 40
Gurgaon, 122001
The same is cancelled after very long time in June 2020 as given below
Tracking Details
(Sun,[protected] Canceled On Customer Request

(Sun,[protected] Cancellation Requested by Customer

(Sat,[protected] Payment Successful
The amount had't refunded & the E-mails correspondences not given for the same & after many approaches to the said company through their customer portal the same repetition of amount refunded without details of mails proof as the same is the procedure & they are repeatedly giving the same response without money is being refunded.
Requested to take necessary action to refund of Rs 1950/- at the earliest