ShopClues.com — refund is not initiated

Address:

208016

I have ordered larwa men's silk kurta pyjama on 04/11/2017 and order id is 13147765. I have got it on 09/11/2017 and found it defective then i requested for returning it on 10/11/2017. Return no. Is 5791644. About a month has been passed but nobody has come to collect the product and also refund is not initiated. So please do as soon as possible. Many times we talked to your customer care executive but they have done nothing so please resolve it as soon as possible