ShopClues.com — Refund not received even in 4 months

Address:Jaipur, Rajasthan

I purchased a Sony Power Bank from shopclues in January which I was not an authentic product.I returned the product immediately and company said that i will receive my payment in my bank account. Since then I had provided them with all the details of 2 different bank accounts but they are saying that account has some problems, we cannot refund Kindly help me for the same
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I purchased a Sony Power Bank from shopclues in January which I was not an authentic product.I returned the product immediately and company said that i will receive my payment in my bank account. Since then I had provided them with all the details of 2 different bank accounts but they are saying that account has some problems, we cannot refund Kindly help me for the same
Dear Customer,

We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.

Regards,
ShopClues Support!

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