ShopClues.com — Refund not received even in 4 months | |||
I purchased a Sony Power Bank from shopclues in January which I was not an authentic product.I returned the product immediately and company said that i will receive my payment in my bank account. Since then I had provided them with all the details of 2 different bank accounts but they are saying that account has some problems, we cannot refund Kindly help me for the same Was this information helpful? | |||
2 Comments | |||
Comments
I purchased a Sony Power Bank from shopclues in January which I was not an authentic product.I returned the product immediately and company said that i will receive my payment in my bank account. Since then I had provided them with all the details of 2 different bank accounts but they are saying that account has some problems, we cannot refund Kindly help me for the same
Reply
Dear Customer,
We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.
Regards,
ShopClues Support!
We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.
Regards,
ShopClues Support!
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information