ShopClues.com — Refund not received for defective product

RahulGalav

Address:	122001
Website:	www.shopclues.com

Dear sir, I have order an Induction cooker on dated 16- Jan-2017 of Rs.2199/- through Shopclues online shoppning website but it received me as defective product, I have return this as per shopclues policy but refund not credited in my bank account or shopclues account uptill now.
I have sent them many mails for this but they says that refund has been processed in your bank account which you have paid amount.
I have sent them my bank account statement from order date to uptill, but no response from them(shopclues).
I request you to that please check this issue and help me for refund for this.

Full details are:-
Name:- RAHUL GALAV
Order ID(mail):- [protected]@gmail.com
Order no.[protected]
Return no(ID):- 3654599
Order for:- Prestige PIC 14.0 Induction cook Top

Thanks & Regards
Rahul Galav

+1 photos

Was this information helpful?

No (0)

Yes (0)

ShopClues.com customer support has been notified about the posted complaint.

Mar 23, 2017

Updated by RahulGalav It was not working properly.

Related ShopClues.com reviews

View all 6999 ShopClues.com Reviews

Comments

Gourab Basu

from Kolkata, West Bengal

I have placed a order on 8th march, 2017, order ID is[protected] but when I get the product invoice is missing, its a power bank with 1 year warranty so invoice is very important for warranty purpose, several they are fraud ..They are cheater ..kindly help me & give me my oproduct invoice, its a Abranne power bank 539 rupees .

Varahalu Babu

from Calicut, Kerala

I ordered a product through online from shopclues . i paid amount as my assress had no cash on delivery.i have provided my home address. they collected shipping amount also.they sent messages that we have delivered successfully but with out . but it was not delivered to me. website shows it was delivered.