ShopClues.com — Refund not received- Order #[protected]

Address: 600078
Website: shopclues

Hello,

I’m very disappointment for this movement from Shop clues.

I have ordered for “Gurukripa Latest Checked Design cotton Double Bed sheet (Order ID[protected] & Walltola Pvc Pretty Blue Bird Wall Decal (Order ID[protected] on 11/5/16, paid through online from Standard Chartered Bank in the amount of Rs 472/- (358+114) in SINGLE shot payment. But, I got message from ShopClues as Payment was failed for both orders. Then, I called Shopclues’ Customer Care and informed that 472/- amount was deducted from my account, but received message as payment was failed in shopclues.

On 11/14/16, I received a mail from shopclues as “your payment has received for order[protected], product will delivered 5 to 6 business days.

I’m still not received the product (order #[protected]/ or any refund to my account. And also I reach out to Standard Chartered Bank customer care, they confirmed that amount has been deducted correctly from their end.

Please feel free call me at [protected] any time between at 9.30am to 11.00pm for any quires/ document required for this issue.

Your assistance is greatly appreciated!

Thanks & Regards,
Shankar Mohan
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