[Resolved]  ShopClues.com — refund of my order number[protected]

Address:

Gurgaon, Gurgaon, Haryana, 122018

Sir,
On 15/09/19, i purchased feet culture men's black nubuck leather sandals with size uk 7 on cod basis under my order i'd[protected]. I received the sandals and paid rs.395/- to courrier boy. To my surprise i received uk 6 size. I requested for replacement on 18/09/19 which was accepted & a new order i'd no.[protected] on 19/09/19 was created.in the meantime i purchased sandals from local market & requested cancellation of my order and wanted refund of rs.395/- of my cod of first' order. I talked to your customer support no on 20/09, 23/09 & 24/09/19. Every time they transfer my case to bill department. Bill department refund me 43 clue bucks which was promotional. Every time i received the same reply and my complaint was closed. I requested refund of cod amount of rs. 395/- in clue bucks but still i have not received it. Please direct the concern department for early refund otherwise other avenues of refund are open for me.
Thanks & regards.
Amar nath arora
[protected].