ShopClues.com — refund related

ShopClues.com — refund related

R rajdeep9958 from Palampur, Himachal Pradesh

I Have Online Shopping From Shopclues.com on 25th September 2019 And I Cancel Order Before Delivery On 27th September 1989 Shopclues Reflect Refund On 7th October 2019 Transaction Id.16d65ddb2694282T90b98zc8 Amount. 837/- Out Of 1363/- But This Amount Not Success. I Contact customer care but any person not solve my problem properly. And not recieved my call. Was this information helpful? No (0) Yes (0)
ShopClues.com customer support has been notified about the posted complaint. Verified Support Oct 31, 2019 ShopClues.com Customer Care's response Dear Rajdeep, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Please share your order details to enable us to check and resolve this at the earliest. Best Regards, Team ShopClues Oct 31, 2019 Updated by rajdeep9958 Order Id[protected]
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from Delhi, Delhi

I booked one leather belt for mens on 17.10.2019 it price Rs. 139 which paid from google pay from my side there is ok done payment to shopclues from shopclues side has shown failer i sent pay receipt also but they do not reply properly If I booked fresh order so what about payment response me clearly

Mohd Mushtaq

ShopClues.com Customer Care's response, Oct 31, 2019

Verified Support

Dear Mushtaq,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

keerthi939

from Bengaluru, Karnataka

Please pick up up the return order and refund the money
i have raised request on 15 days before
still not happened, asked for images and details for pick up
images and details sent still not happened,

please refund the amount

ShopClues.com Customer Care's response, Oct 31, 2019

Verified Support

Dear Keerthi,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

keerthi939

from Bengaluru, Karnataka

Nani Naveen Paripally

from Delhi, Delhi

I am win gift scratch cad win 15 lakh only
Redemption code -x3RxRVV
No respons i campent

ShopClues.com Customer Care's response, Oct 31, 2019

Verified Support

Dear Nani,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues