ShopClues.com — Refund request

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.shopclues.com

Last time i registered a complaint on 23 april on consumer court form but still nobody resolve my complaint.

I ordered 5 in 1 air sofa cum bed air lounge inflatable[protected] on 28 jan but it was cancelled due to some issue with merchant then they generate new order on 10 feb which is 5 in 1 air sofa cum bed air lounge inflatable[protected] but now it's air pump is not working so i want to return it. The order which i placed have 6 months warranty but shopclue didn't give me the any specs confirmation of the new merchant product.

When i registered a complaint on consumer court then only i got response from shopclue otherwise no response only long hold or disconnect.
And now again same situation like last time i call'd to shopclue for asking my refund status & every senior said that plz give us 3 days i am personally handle your complaint. But still no response. Its 4 months gone and no resolution still. I am very much frustrating with this company.
Top worst company for online shopping.
I want to take a strict action against these type of fraud companies.