ShopClues.com — Refurbished nokia 2300 - (6 months gadgetwood warranty)

Address:	New Delhi, Delhi, 110063
Website:	www.shopclues.com

Order number:[protected]
Order date: 29 dec 2016, 08:53 pm
Return: 3523433
Return request date: 01 jan 2017, 07:20 am
Action: refund requested
Status: return rejected

1. Defective product received (Phone unable to charge itself).

2. Return complaint filed same day of receiving.

3. Waited more than a month to get it picked-up (From the current address saved in shopclues account, not from the address it was delivered to as requested on my friend's address in my same neighbourhood).

4. Called shopclues customer care at least 4 times and they said yore complaint has been filed, same repetitive reply every time, still no help.

5. My money got stuck in this order, neither i received a working product (Phone) i paid for nor i got my money back as refund.

6. My return request has been rejected without any valid reason and now i am stuck with defective product which i can't even use.

Too bad on this site's part as it has lost all your credibility in me as it's customer...

All i want is it to just take back it's defective product (Phone) and give me back my money.